Blogs
Insights for merchants on warranties, returns, shipping protection and running an ecommerce store.
Too many options may or may not overwhelm your customers – Here's what research says about choices in a retail store
The dark patterns tempting merchants this holiday season (and the hefty penalties that await)
Should you join a retail buying group? Benefits, drawbacks, and hidden costs
12 checkout mistakes costing you sales (and what research says you should fix)
Do anti-counterfeit labels actually work? A merchant’s guide to stopping fakes and frauds
How to set a holiday return policy without gifting away your margins
Coupons vs free gifts vs added benefits - which incentive should e-commerce merchants actually offer?
How to overcome analysis paralysis and get your ecommerce store moving again
How to choose a furniture warranty program without turning your store into the repair department
The sales channel that made you successful can also hold you back
Prompt injection SEO: Why manipulating AI prompts can harm your store
Last-minute Black Friday checklist for retailers - what to check before peak traffic arrives
Spin to lose? Where ecommerce gamification goes wrong (and how to fix it)
Warranty returns explained: How online stores can cut costs without losing customers
How to pick a warranty program for appliances without turning your store into a complaints desk
Improve your conversion rates without discounting products- your best options listed
Your customer satisfaction software indicates that everyone is satisfied. So why are the returns still coming?
What makes a good warranty program for electronics dealers and what to look for before signing with a provider
7 steps to build your own warranty program as an ecommerce store
6 customer retention strategies for ecommerce: What brands like IKEA and Traeger did to retain their customers
Are AI product recommendations biased? How to manipulate AI to recommend your ecommerce store
Amazon FBA vs. FBM: Which fulfillment model makes you more money as a merchant?
Does AI visibility lead to sales? What the research proves and what it doesn’t
“Sorry, it’s out of warranty!” How to turn out of warranty repairs into revenue opportunity